All Systems Operational
ROBIN App   ? Operational
90 days ago
99.92 % uptime
Today
ROBIN Widget   ? Operational
90 days ago
100.0 % uptime
Today
API   Operational
90 days ago
99.98 % uptime
Today
Outgoing Mail   Operational
90 days ago
100.0 % uptime
Today
Incoming Mail   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Resolved - This incident has been resolved. There is no loss of data, as the "missing" messages were visible after reopening the conversation. If you have any questions or if there is anything else, please reach out to our support team at support@robinhq.com or +31 85 877 00 23
Aug 10, 14:07 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 13:48 CEST
Update - We are continuing to work on a fix for this issue. Next update in 60 minutes.

Updated workaround: close and reopen current conversation will show all messages.
If you have any questions, please reach out to our support team at support@robinhq.com or +31 85 877 00 23
Aug 10, 13:05 CEST
Identified - The issue is identified, and our engineers are looking into this.
Next update in 60 minutes.

Workaround: Refresh the ROBIN application periodically, or close and reopen current conversations.
If you have any questions, please reach out to our support team at support@robinhq.com or +31 85 877 00 23
Aug 10, 12:08 CEST
Investigating - We are currently investigating multiple reports of chat messages that are not showing in conversations. A refresh or closing and opening the conversation again resolves this.
Aug 10, 11:04 CEST
Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.