All Systems Operational
ROBIN App   ? Operational
90 days ago
99.98 % uptime
Today
ROBIN Widget   ? Operational
90 days ago
99.98 % uptime
Today
API   Operational
90 days ago
99.98 % uptime
Today
Outgoing emails   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018
Resolved - This incident has been resolved. A refresh of the application is advised.
May 23, 15:23 CEST
Monitoring - Actions regarding conversations (taking over, forwarding, tagging) had a degraded performance. We've added a fix and the performance is back to normal and will be monitoring the service.
May 23, 14:22 CEST
Investigating - We are investigating elevated notifications of performance degradation. We are looking into the issue.
May 23, 14:03 CEST
Monitoring - Performance is back to normal. We are monitoring the situation and will investigate the cause.
May 23, 12:01 CEST
Investigating - We are investigating elevated notifications of performance degradation. We are looking into the issue and will update in 15 minutes.
May 23, 11:52 CEST
May 22, 2018
Resolved - This incident has been resolved. A refresh of the application is advised.
May 22, 13:20 CEST
Monitoring - A fix has been implemented and we are seeing improved performance. We will monitor the results.

No data (e-mails and/or chats) has been lost and we will update in 2 hours.
May 22, 11:13 CEST
Update - We are continuing to work on a fix for this issue.
May 22, 11:10 CEST
Identified - The issue has been identified and a fix is being implemented. Next update in 15 minutes
May 22, 11:06 CEST
Investigating - We are investigating elevated notifications of performance degradation. We are looking into the issue and will update in 15 minutes.
May 22, 11:02 CEST
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

From Saturday 19-05-2018 until Tuesday 22-05-2018 no push notifications were sent from the ROBIN iOS app when new messages and chats arrived. This issue has been resolved; the cause was a certificate mismatch.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.